Domestic: If your item is in stock, your package will ship 2-3 business days after you place your order. Inside of the United States shipping typically takes 2-3 days.
NOTE: During holiday seasons, expect to see delivery delays. These are unfortunately going to impact all businesses globally. We will do our best to monitor the situation and keep you up to date.
If you are concerned about getting it before a certain date, please reach out and we will do our best to help. You can pick expedited options at checkout if you need it sooner.
Once it leaves our warehouse, we have little control over the package. Your best bet is to contact the shipping company (USPS, DHL or UPS).
International: If you are outside of the United States shipping can take anywhere from 2 weeks to 2 months...depending on where you live. After shipping the product we have zero control over how fast your package get to you.
Before ordering PLEASE check your local customs/tax fees. These fees are upon you to pay and are NOT the responsibility of Gravel. The customs fees will be a fee set by your country. These fees are on top of the product and shipping fees that you already paid. We will do everything in our legal power to help you to not pay these fees but we will not break the law to do so.
Occasionally a package will miss a scan checkpoint and stop updating. If this happens your package is likely still on its way. Feel free to reach out to us at firstname.lastname@example.org for help.